QI Education
We are very fortunate to have national experts in Quality Improvement including Kristin Shadman, Mala Mathur, and Kristin Tiedt helming longitudinal QI education. All residents complete a longitudinal Quality Improvement project with an assigned faculty mentor. Residents can join QI projects from their continuity clinic sites, specialty venues, inpatient experiences, or may craft their own initiatives. QI work can fulfill the residency requirement for a scholarly project if presented in a research format at local or national meetings.
Our longitudinal QI curriculum includes an annual QI PEARL (block conference) with breakout sessions for each class. Many projects have gone on to result in local, regional, and national presentations.
Program QI
The program solicits feedback from residents and faculty through town hall meetings, monthly “Pizza with the Program” events, resident council, yearly surveys, and program evaluation committee meetings that feed into a program QI dashboard. For each area we assign a program leader and resident representative and track progress including process and outcome measures. Recent examples include
- Daily progress note improvement program:
- Decreased resident note file time by 2.7 hours
- Decreased amount of text in notes
- Improved note quality by validated scale
- Nationally published manuscripts from our program
- Rounds redesign–Incorporated more teaching into rounds, new huddle, better nursing presence at family centered rounds
- Patient admitting process redesign