A research team at the University of Wisconsin School of Medicine and Public Health discovered that an overhaul of the UW Health primary care system resulted in increased patient satisfaction, improved clinical safety metrics and publicly reported preventive-care outcomes.
The Department of Pediatrics’ Steven Koslov, MD, was the lead author of the study, which was published in the Journal of Delivery Science and Innovation.
The researchers reviewed the process of UW Health’s primary care transformation, which included family medicine and community health, general pediatrics and adolescent medicine and internal medicine. The goal of the redesign was to achieve the “triple aim” of better patient care, improved population health and reduced costs.
The study suggests that the UW Health experience could be useful for other academic health centers planning to redesign primary care.
Study authors are members of the UW Health Primary Care Academics Transforming Healthcare (PATH) collaborative, a multidisciplinary coalition of physicians and change leaders who aim to bridge primary care clinical transformation and rigorous scientific study in order to improve our health system for the benefit of patients and communities.